FAQ's
- Where are you located?
I'm located in Miami, FL
- I live in the area can I just drop off the hair or pick up my wig from you?
I no longer offer local drop off/pick up. Any hair/wig needed to be dropped off will have to shipped to me. Any wig orders will have to be shipped to you regardless if you live in the area.
- Can your wigs be worn glueless?
Yes, All our wigs can be worn glueless. Pick the option to add an adjustable band for extra wig security.
- Will the wig come ready to wear?
Yes, ALL our wigs comes FULLY customized. Meaning pre-plucked hairline, bleached knots, preferred styling, & wig security.
- When will my wig be shipped?
As soon as you place an order for pre-order or custom wigs. It takes 7-17days processing time. That does not include weekends or holidays. Quality takes time and I will not rush. If you have things coming up please plan accordingly.
- I already submitted my order. But I don't want to wait. How do I cancel my order?
Contact us via Email with your order number & let us know you'd like to cancel. Please note you have 24hours from the time you submit your order to cancel for any reasons. A FULL refund will be issued. However AFTER 24 hours if you wish to cancel order for whatever reasons you will be refunded 50% of what you paid.
for example:
Order is placed July 7th at 10AM for $300 || If you contact me AFTER the 24 hours time frame you will be refunded $150.
- How do I book a wigmaking class?